Job Purpose
As a Cargo Operations Agent, your primary responsibility is to handle and process all cargo, courier, and mail within designated areas of the cargo warehouse and airside operations. This role is crucial for maintaining the high standards of service delivery and efficiency that Emirates SkyCargo is known for, while also upholding stringent safety and security compliance requirements. This position is ideal for professionals with experience in air cargo or logistics who are ready to contribute to a team focused on excellence.
Key Responsibilities
In this role, you will lead a team in managing various cargo operations, ensuring that all activities meet Emirates’ high standards for safety, quality, and efficiency. Responsibilities include:
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Cargo Handling and Processing: Guide your team through the handling of cargo, courier, and mail activities. Safety briefings will be essential to maintaining a secure work environment.
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Inspection and Verification: At every stage of cargo handling, you will inspect, verify, and count goods to ensure compliance with relevant standards. You’ll also update shipment information in SkyChain, enabling customers to track their cargo in real-time.
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Coordination with Authorities: Collaborate with customs, health, and police authorities to ensure the smooth movement of cargo and to meet regulatory requirements.
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Compliance with Safety Standards: Handle dangerous goods in compliance with IATA Dangerous Goods Regulations and ensure the safe transportation of time- and temperature-sensitive shipments, adhering to EU Good Distribution Practice (GDP) standards.
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Planning and Monitoring: Plan the loading of cargo into Unit Load Devices (ULDs) or aircraft holds, ensuring efficient use of space and monitoring all loading and unloading procedures to prevent discrepancies or damage.
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Quality Assurance: Keep track of cargo delivery times from the ramp to the warehouse, ensuring that customer service standards are met and deviations are reported to improve service quality.
Qualifications and Experience
To excel as a Cargo Operations Agent at Emirates SkyCargo, you will need:
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Education and Experience: A minimum of 10 years of schooling or equivalent, with at least 2 years of experience in air cargo, logistics, or cargo terminal handling.
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Knowledge and Skills: A solid understanding of aircraft handling, ramp handling, and cargo terminal handling procedures is essential. Experience with Good Distribution Practice (GDP) through training or practical experience is highly valued.
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Technical Competence: Proficiency in computer applications and knowledge of SkyChain (or similar systems) is an advantage. Additionally, completion of basic cargo handling and dangerous goods certification (Category 8) is required.
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Language Proficiency: Fluency in both written and spoken English is necessary to communicate effectively with team members and regulatory authorities.
Salary and Benefits
Working with Emirates SkyCargo comes with competitive, tax-free salary packages and exclusive benefits. Employees enjoy travel perks, including flight discounts and hotel accommodations worldwide. Dubai’s vibrant lifestyle offers a unique work-life balance, with opportunities to explore cultural landmarks, entertainment venues, and the city’s cosmopolitan community. For more details about employee benefits and what it's like to live and work in Dubai, visit the Working Here section on Emirates’ official website.
Apply Now
If you have a passion for logistics and a commitment to quality service, Emirates SkyCargo offers an exciting opportunity to grow within a prestigious organization. With a closing date of 17 November 2024, don’t miss your chance to apply and make a significant impact in global cargo operations. Join Emirates SkyCargo to take your career to the next level in Dubai’s fast-paced and rewarding work environment.